Privacy · 3bets
This Policy explains clearly and directly how 3bets collects, uses, stores, and protects your personal data, in full compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018). There's no legal jargon here to obscure anything — every point is written so that anyone can understand it.
Six concrete commitments 3bets makes to every registered user
All communications between your device and 3bets servers are encrypted with SSL 256-bit. This includes login, Pix deposits, withdrawals, and any other exchange of information — your data is fully protected in transit.
3bets does not sell, rent, or transfer your personal data to advertisers, data brokers, or any third party that is not essential to operating the platform's services. Your CPF, email, and banking details stay in-house.
3bets operates in compliance with Law No. 13.709/2018 (LGPD). We have a designated Data Protection Officer (DPO), processes for responding to data subject requests, and records of processing activities as required by law.
Any registered 3bets user can request access, correction, portability, or deletion of their personal data at any time — with no excessive red tape and a response time of up to 15 business days as required by the LGPD.
3bets collects only the data strictly necessary to create your account, process transactions, and meet regulatory obligations. We don't ask for unnecessary information and we don't keep data longer than needed.
Have a question or request about your data? 3bets' Data Protection Officer is available by email in Portuguese for any privacy-related matter — no chatbots, no generic auto-replies.
The controller responsible for processing your personal data is 3bets, a Sports Betting and online casino platform accessible at 3bets.best, operating exclusively for the Brazilian market.
For any questions regarding the processing of your personal data, you can contact our Data Protection Officer (DPO) by email at contato@3bets.best, with the subject line "Privacy – LGPD". Requests are answered within up to 15 business days as required by Law No. 13.709/2018.
This Privacy Policy applies to all products and services available on the 3bets platform, including live Sports Betting, Live Casino, roulette, blackjack, baccarat, Poker, and e-sports — as well as all communication channels such as the website, mobile app (Android and iOS), support chat, and email.
Last updated: January 2026. By using the 3bets platform after this Policy's effective date, you confirm that you have read and understood how your data will be processed.
3bets collects only the data necessary to operate the platform, process transactions, and meet legal obligations. Below are the types of data we handle and when they are collected:
| Data Category | Examples | Legal Basis (LGPD) |
|---|---|---|
| Identification | Name, CPF, date of birth | Contract performance |
| Contact | Email, phone number, address | Contract performance |
| KYC Documents | Government-issued ID, proof of address | Legal obligation |
| Financial | Pix key, payment method | Contract performance |
| Navigation | IP, device, usage history | Legitimate interest |
| Bets | Betting history, winnings | Contract performance |
| Communications | Support messages | Contract performance |
3bets uses your personal data solely for the following purposes, each with a lawful basis established under the LGPD:
3bets does not use your data to build behavioral profiles for resale, does not carry out automated decisions that negatively affect your rights, and does not use your data for purposes beyond those listed above without prior notice and, where required, renewed consent.
3bets does not sell, rent, or share your personal data with third parties for their own advertising or commercial purposes. Data sharing only occurs in the situations described below, all of which are necessary for the platform to operate:
3bets may share data with Brazilian public authorities when required by a court order, a request from a competent regulatory body (such as the Ministry of Finance or the Central Bank of Brazil), or a legal obligation — such as reporting suspicious transactions to COAF as required by the Anti-Money Laundering Law.
Some technology providers used by 3bets may process data on servers located outside Brazil. In such cases, 3bets ensures that the level of protection is equivalent to that required by the LGPD, through specific contractual data protection clauses or by confirming that the recipient country meets the standards set by the National Data Protection Authority (ANPD).
If you ever receive a message claiming to be from 3bets and asking for sensitive information such as your password, full card number, or verification code, be immediately suspicious. 3bets never requests this kind of information outside the platform's secure environment. Report it right away via live chat or by emailing contato@3bets.best.
3bets implements appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or improper disclosure. The main measures in place include:
In the event of a security incident that may affect your personal data, 3bets will notify the Autoridade Nacional de Proteção de Dados (ANPD) and the affected users within the timeframes set out in the LGPD, with clear information about what occurred, which data was affected, and what measures were taken.
You also share responsibility for your account security: use a strong, unique password for 3bets, enable 2FA, and never share your credentials with anyone. If you suspect unauthorized access, contact support immediately via 24h live chat.
The LGPD gives you a set of rights regarding your personal data processed by 3bets. All of these rights can be exercised free of charge, with no need for detailed justification:
Request a copy of all personal data 3bets holds about you, including how it was collected and the purposes for which it is used.
If any information on your 3bets account is incorrect or outdated — such as your address, email, or phone number — you can request a correction at any time.
You may request deletion of data processed on the basis of your consent. Data processed under a legal obligation (such as financial records) must be retained for the legally required periods even after account closure.
Request your data in a structured, machine-readable format to transfer to another service. 3bets provides the data in JSON or CSV format, according to your preference.
You can object to the processing of your data for certain purposes — such as marketing or personalization — without affecting the core functionality of your 3bets account.
You have the right to know which third parties 3bets has shared your data with, the lawful basis for each processing activity, and how long your data will be retained.
To exercise any of these rights, send an email to contato@3bets.best with the subject "LGPD Request", providing your full name, registered CPF, and the right you wish to exercise. The response deadline is up to 15 business days from receipt of the complete request.
To protect your privacy, 3bets needs to verify your identity before processing any requests related to personal data. We may ask you to confirm basic account details via email, or require that the request be submitted while logged into the app. This ensures that no one can access or delete your data unless they are the verified account holder.
3bets retains your personal data only for as long as necessary to fulfill the purposes described in this Policy or to meet legal and regulatory obligations. The main retention periods are:
After the legal retention periods expire, data is securely deleted or anonymized so that the user can no longer be identified from the remaining information. Irreversible anonymization is not subject to LGPD rules and may be used for statistical purposes to improve the platform.
The 3bets platform is intended exclusively for individuals aged 18 and over. We do not knowingly collect personal data from minors. If you have reason to believe that someone under 18 has created an account on 3bets, please contact us immediately at contato@3bets.best.
Upon identifying that an account belongs to a minor, 3bets will close the account immediately, delete the collected data in the shortest technically feasible timeframe, and return any real-money balance deposited to the registered CPF holder, subject to proof of legal guardianship.
If you are a parent or legal guardian and suspect that a minor has accessed the 3bets platform, contact us via live chat or email immediately. We have an emergency process for account closure and data deletion in cases involving minors.
3bets may update this Privacy Policy periodically to reflect changes in Brazilian legislation (including new ANPD regulations), changes to our products or services, or improvements to our privacy practices.
Material changes — such as new data processing purposes or new third parties we share information with — will be communicated via your registered email and through an in-app notification at least 7 calendar days before the effective date.
For changes that require new consent (such as using your data for a purpose not previously covered), we will request your explicit authorization before starting that new processing. You may decline without affecting your normal use of the platform for already established purposes.
The most up-to-date version of this Policy is always available at 3bets.best/privacy-policy. The date of the last update is shown at the top of the document.
3bets has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and the LGPD, handling data subject requests, and serving as the point of contact with the National Data Protection Authority (ANPD).
To contact the 3bets DPO:
The response time for data subject requests is up to 15 business days as required by the LGPD. For urgent situations — such as suspected security breaches or unauthorized access — the response time is up to 48 hours.
If you believe 3bets has not handled your request appropriately or that your rights have not been respected, you have the right to file a complaint directly with the National Data Protection Authority (ANPD), as set out in Article 55-J of the LGPD.
3bets support is available 24 hours a day in Brazilian Portuguese. For privacy matters that need immediate attention, live chat is the fastest channel — a real agent responds with no chatbot in the way.
Common user questions about how your data is handled
Your privacy is a priority at 3bets
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Betting should always be entertainment. 3bets provides deposit limit, voluntary break, and self-exclusion tools directly in your account dashboard — no red tape. If you feel things are getting out of hand, pause now. Visit our Responsible Gambling for resources and support. Prohibited for users under 18.