Responsible Gambling · 3bets
Betting is entertainment — and it should stay that way. 3bets provides practical control tools so every user can set their own limits, take breaks when needed, and keep their betting within a safe, mindful space. Here you'll find everything you need to play well and stay balanced.
Prohibited for users under 18 | Self-exclusion tools available
Need help right now?
CVV – Centro de Valorização da Vida
Call 188 (free, 24h) or visit cvv.org.br
CAPS – Psychosocial Care Center
Free mental health care through SUS across Brazil
Six pillars that guide how 3bets thinks about and practices responsible gambling every day
Deposit limits, session pauses, and self-exclusion are all available directly in your account settings — no need to contact support to activate them. Set your limits whenever you want, from your phone, in under two minutes.
Set up an automatic alert that notifies you when your session reaches the time you defined. The alert doesn't cut off your access abruptly — it simply reminds you to decide whether you want to keep playing or take a break.
3bets verifies the identity of all users before their first withdrawal, which includes confirming that the account holder is over 18. This process is a real barrier against underage access to the platform.
If you'd like to talk to someone about using responsible gambling tools, or if you're finding it hard to manage your betting habits, 3bets support is available via live chat 24 hours a day — no chatbots, no judgment.
When you reduce a deposit limit, the change takes effect immediately — no grace period. Increasing a limit, however, takes 7 days to process, which prevents impulsive decisions made in the heat of the moment.
3bets follows CONAR and Ministério da Fazenda guidelines for betting advertising. We never promise quick riches, we do not use celebrities under 25 in our campaigns, and we always make clear that betting involves financial risk.
All free, hassle-free, and accessible directly from your 3bets account dashboard
Set a maximum deposit amount per day, per week, or per month. Once you reach the limit, new deposits are automatically blocked until the period resets or you request an adjustment.
Takes effect immediatelyChoose how long you want to stay active on the platform per session. When the time is up, 3bets displays a warning and, if you've enabled automatic lock, safely ends the session.
Configurable in the dashboardNeed a breather? Activate a break for 24 hours, 7 days, 30 days, or 6 months. During the break, account access is blocked and deposits are not processed — no exceptions.
24h to 6 monthsIf you decide to stop for good, permanent self-exclusion closes your account and blocks any attempt to create a new one using the same CPF. The decision is final and takes effect immediately.
Permanent and irreversibleAccess 3bets on your phone or browser and log in with your email and password. All responsible gambling tools are available directly within your account dashboard.
In your account menu, click "Settings" and then "Responsible Gambling". All tools are displayed on that screen, organized by control type.
Choose whether you want to set a deposit limit, session time limit, voluntary break, or self-exclusion. Enter the amount or timeframe that makes sense for you right now.
Confirmation is done with your current password for security. Once confirmed, the tool takes effect immediately — no waiting, no manual approval, no red tape.
If you have any questions while setting up the tools or would like an agent to guide you through the process, 3bets live chat is available 24 hours a day in Portuguese.
Responsible gambling starts with self-awareness. Here are some warning signs worth paying attention to:
Betting more than you planned. You started with a set amount in mind but ended up depositing more because you "wanted to win back what you lost."
Using money from essential accounts. The money wagered came from rent, a credit card installment, groceries, or any other essential expense.
Difficulty stopping even when you're losing. The feeling that "the next bet will be the one" and the difficulty of ending a session even when your balance is in the negative.
Hiding your betting habits from people close to you. If you avoid talking about how much time and money you spend on 3bets with family or friends, that may be a warning sign.
Anxiety or irritability when you can't access the platform. Betting should not create emotional dependency — if the platform being unavailable causes you real stress, it's time to talk to someone.
Betting to cope with difficult emotions. Using football live betting, the casino, or crash games to escape anxiety, sadness, or everyday stress is a sign that gambling has stopped being entertainment.
You don't have to be in crisis to seek support. If you've noticed that betting is taking up more space in your life than it should — financially or emotionally — talking to a professional can make a real difference. CVV is available at 188 (free, 24 hours). The Centros de Atenção Psicossocial (CAPS) offer free care through the SUS across Brazil for issues related to compulsive behavior, including problem gambling.
The sports betting market in Brazil has grown significantly in recent years. With ongoing regulation and more platforms becoming available, the number of people betting in the country has increased considerably — and with that, responsible gambling has become an even more important topic. 3bets understands that building a solid, trustworthy platform goes far beyond offering good odds on the Brasileirão or high-RTP live blackjack tables. It means ensuring that the betting environment is genuinely safe for everyone who uses it.
Betting on football while watching the Libertadores, joining a live poker table, or placing bets on a UFC fight as it happens are all legitimate forms of entertainment. Millions of Brazilians do this responsibly, within the budget they set aside for leisure, with no impact on their financial or emotional well-being. The problem arises when gambling stops being a complement to entertainment and starts competing with obligations, relationships, and financial stability.
3bets has no interest in users who bet beyond their means. That may sound like a strange thing for a betting platform to say, but it makes perfect sense: a bettor who loses more than they can easily recover, who starts to stress over losses and make impulsive decisions, isn't enjoying the platform — they're being harmed by it. That kind of relationship is unsustainable for the user and for 3bets alike, which is why responsible gambling is part of our business strategy, not just a legal obligation.
There are common practices in the betting industry that 3bets refuses to adopt because they harm users. 3bets will not send "last chance" notifications to users who have requested a voluntary break. It will not offer "special" bonuses to people who have just self-excluded in an attempt to reverse their decision. It will not use phrases like "you're one step away from the big prize" to encourage deposits when a user is on a losing streak. And it will not make the self-exclusion process complicated or full of steps to discourage those who want to stop.
These practices exist in the market because they work short-term to boost revenue — but they destroy user trust in the long run and contribute to the development of compulsive behavior. 3bets is committed to a long-term relationship with its users, and that only works if they're doing well.
The deposit limit is the simplest and most direct tool for managing your betting spend. You set a maximum amount that can be deposited into 3bets per day, per week, or per month — and the system blocks any deposit that exceeds that cap, regardless of the payment method used (Pix, card, boleto, PicPay, or any other).
A good approach is to think of the deposit limit as part of your monthly entertainment budget. If you spend R$ 150.00 a month on streaming, the gym, or going out, and decide you want to put R$ 100.00 a month toward Sports Betting and Live Casino, set exactly that as your monthly limit on 3bets. Once the amount runs out, the platform blocks new deposits until the period resets — no exceptions, no way to "unlock a little more."
Reducing your limit takes effect immediately. Increasing it, on the other hand, takes 7 days to process — this waiting period exists precisely to prevent a decision made in an impulsive moment (usually right after a loss) from turning into a deposit you'll regret later.
Permanent self-exclusion is the strongest measure 3bets offers. When you activate self-exclusion, your account is closed immediately and your CPF is blocked from opening any new accounts on the platform. Your available real-money balance is processed for withdrawal as normal — the money that's yours stays yours.
Self-exclusion is irreversible and requires no explanation. You don't need to justify your decision, go through any retention conversation with support, or wait for approval. The process takes less than two minutes in the account dashboard. If you prefer, you can also request self-exclusion via live chat or at contato@3bets.best — 3bets processes it immediately.
After self-exclusion, 3bets stops sending any marketing communications to the registered email or phone number. Transactional communications regarding a pending withdrawal may occur, but only until the account closure process is complete.
Important: 3bets' responsible gambling tools are not a substitute for professional help when gambling behavior has already become compulsive. If you recognize signs of dependency, reaching out to a psychologist or a public mental health service (CAPS) is the most important step — and it can be done alongside using the platform's tools, not instead of them.
3bets is an adults-only platform — strictly for users aged 18 and over. A mandatory identity verification is required before your first withdrawal, which includes confirming your date of birth and matching it against an official ID. This creates a real barrier against underage access.
If you are a parent or legal guardian and have discovered that someone under 18 created a 3bets account using another person's documents or details, please contact us immediately via live chat or at contato@3bets.best. 3bets has an emergency process for these cases: the account is closed immediately, the data is deleted, and any deposited balance is returned to the legal CPF holder after verification.
To reduce the risk of minors accessing the platform at home, 3bets recommends: never saving your account password in shared browsers, enabling the two-factor authentication (2FA) available in your dashboard, and keeping your phone screen-locked when children and teenagers are around.
Answer a quick question to reflect on your betting habits.
In the last 30 days, have you bet more than you had planned to spend on betting?
CVV – 188
Free · 24 hours · All of Brazil
CAPS
Free mental health care through SUS
3bets Support
Chat 24h · contato@3bets.best
The most common questions from users about responsible gambling tools and policy
Play responsibly at 3bets
If you already have a 3bets account, log in to your dashboard and set your deposit and session time limits now. If you don't have an account yet, create one and start with your controls configured from day one.